Terms of service

Last updated: February 2026 

These Terms & Conditions govern your use of the Toastedink website, toastedinkstudios.com, and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

We recommend reading these terms before placing an order.

About Us

Toastedink is a UK-based ecommerce business selling stationery, gifts, and lifestyle products. Throughout these Terms & Conditions,“we”, “us”, and “our” refer to Toastedink. “You” refers to the customer or website user.

Use of Our Website

You may use our website for lawful purposes only. You must not use it in any way that causes damage, disruption, or impairment to the site, or that interferes with other user's access. You must not transmit any worms or viruses or any code of a destructive nature. We reserve the right to suspend or terminate access to our website if we believe it is being misused or if these Terms & Conditions are breached. 

Product Information

We tae care to ensure that all product descriptions, images, prices and information on our website are accurate and fairly presented. However, as many of our products are illustrated or handmade, slight variations in colour, finish, or appearance may occur. These variations are not considered faults. 

Product images are for illustrative purposes only, though we aim to represent items as accurately as possible. 

Pricing and Payment 

All prices shown on our website is GBP (£) and include VAT where applicable, unless otherwise stated. We reserve the right to change prices at any time, but any changes will not affect orders that have already been accepted. Payment must be made in full at the time of ordering. We accept payment through secure third-party payment providers. We do not store or have access to your payment card details. 

Order Acceptance and Contract Formation 

Placing an order on our website constitutes an offer to purchase our products. An order is only accepted once we have sent you an order confirmation email. 

We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, pricing errors, suspected fraud, or misuse of promotional codes. If an order is cancelled, any payment taken will be refunded. 

Returns and Refunds

Our Returns & Refunds Policy forms part of these Terms & Conditions and should be read alongside them. 

Under UK consumer law, you generally have the right to cancel your order within 14 days of receiving your items. Returned items must be unused and in their original condition. Refunds will be issued to the original payment method once returned items have been received and inspected. Certain items may be excluded from returns, as outlined in our Returns & Refunds Policy. 

Intellectual Property

All content on the Toastedink website, including illustrations, designs, characters, product artworks, text, graphics, logos, and images is the intellectual property of Toastedink unless otherwise stated.

You may not copy, reproduce, distribute, modify or use any of our content for commercial purposes without our prior written permission. This includes reproducing our designs on products, reselling artwork, or using our illustrations for promotional or digital use. 

Unauthorised use of our intellectual property may result in legal action. 

Customer Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account details and for any activity that occurs under your account. We reserve the right to suspend or terminate accounts where we believe there has been misuse or a breach of these Terms & Conditions. We may, in our sole discretion, limit or cancel quantities purchased by person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Limitation of Liability 

Nothing in these Terms & Conditions limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law. To the fullest extend permitted by law, we shall not be liable for any indirect, incidental, or consequential losses arising out of or in connection with your use of our website or products. 

Our total liability to you in relation to any claim shall not exceed the total value of the order to which the claim relates. 

Third-Party Links and Services 

Our website may contain links to third-party websites or services. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Events Outside Our Control

We will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, supply chain disruptions, or courier delays.

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom.

Changes to These Terms 

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact Us 

If you have any questions about these Terms & Conditions, please contact us at info@toastedinkstudio.com